Built for every moment in the customer lifecycle.

Whether you're converting a first buyer, recapturing a lapsed customer, or rewarding your top spenders — Duelspin has a playbook for it.

Post-Purchase Retention

order.completed

Trigger a spin immediately after checkout to create a second-purchase incentive while the customer is still engaged. Average time-to-second-purchase drops significantly with an active reward in-flight.

Typical result 15–25% lift in 30-day repurchase rate

Referral Programs

referral.converted

Reward both the referrer and the new customer with probabilistic outcomes — making referrals feel like an event rather than a transaction. Higher perceived value, same cost per acquisition.

Typical result 2–3× referral completion rate vs. static discounts

Win-Back Campaigns

customer.lapsed

Target customers who haven't purchased in 60, 90, or 120 days with a personalized spin. Urgency plus variable reward creates re-engagement that flat discounts can't match.

Configurable window 60 / 90 / 120 days
Typical result 18–30% win-back rate on lapsed segments

VIP Tier Unlocks

customer.tier_upgraded

Gate premium spin campaigns behind loyalty milestones. As customers reach new spend tiers, they unlock access to higher-value prize pools — driving status-seeking behavior and LTV.

Typical result 40% increase in spend-to-tier behavior

Flash Reward Events

campaign.scheduled

Run time-limited campaigns — 24-hour double-odds events, seasonal prize pools, or flash sales — entirely via API. Configure, launch, and close campaigns in minutes.

Trigger Campaign schedule or manual API trigger
Typical result 3–5× engagement spike during event windows

Mobile App Engagement

any in-app event

Embed spin mechanics natively into iOS and Android apps via REST API. No SDK lock-in. Drive daily active usage by tying spins to in-app actions, streaks, or push notification opens.

Typical result 22% increase in 7-day retention

Ready to build your first campaign?

Talk to our team about your use case and we'll help you scope the right setup from day one.